Support in the Workplace

Our goal is to help facilitate a cultural shift in workplaces so that employers and employees feel supported and secure in starting a conversation about how mental health can affect each one of us. We have developed a six-step pledge programme to help Irish workplaces create an open culture around mental health and play their part in challenging mental health stigma.

The programme includes workshops, templates and a suite of resource documents to help organisations and employees implement real change. By signing up to the workplace programme, organisations are showing that they are committed to creating an open culture around mental health for managers and employees. Creating workplace environments where people can be open and positive about their own and others’ mental health plays a key part in having psychologically safe workplaces that are free of judgement and allow conversations without fear of negative consequences.  

Workplace Support for Mental Health in Ireland

Work plays a central role in people’s lives. When workplaces actively support mental health and challenge stigma around mental illness, they create safer, more respectful and more productive environments.

Shine works with organisations across Ireland to strengthen employees’ mental health and wellbeing through structured training, policy development and meaningful staff engagement. Our Workplace Programme helps organisations move beyond awareness days and embed lasting cultural change.

Our focus is clear: to reduce stigma, build psychological safety and ensure people feel confident speaking about mental health in the workplace without fear of judgement.

 

Why Mental Health Matters at Work

Mental illness affects individuals, families and communities across Ireland. It also affects workplaces. When mental health is ignored, organisations may experience:

  • Increased stress and burnout
  • Reduced engagement and morale
  • Higher absenteeism and presenteeism
  • Staff turnover and reputational risk

When organisations take proactive steps to support mental health in the workplace, they see measurable benefits:

  • Improved retention and staff satisfaction
  • Stronger leadership capability
  • More open and psychologically safe teams
  • A workplace culture that challenges stigma

Shine supports organisations to move from intention to action through structured, evidence-informed programmes grounded in lived experience.

 

The Shine Workplace Programme

The Shine Workplace Programme is a structured six-step framework designed for Irish workplaces. It helps organisations embed mental health awareness and support into everyday practice.

The programme is informed by Shine’s national stigma-reduction work, including the Green Ribbon campaign, and reflects best practice in mental health awareness in the workplace.

Completion of the programme leads to Shine Workplace Accreditation, demonstrating a genuine commitment to supporting employees and challenging stigma.

 

Step 1: Train Leadership and Management

Leaders shape culture. We provide workshops for senior leaders, HR teams and line managers to:

  • Understand mental health and mental illness in the workplace
  • Recognise and challenge stigma
  • Respond appropriately and confidently
  • Build psychologically safe environments
  • Signpost relevant mental health support in Ireland

Strong leadership is essential to sustainable change.

 

Step 2: Develop a Mental Health Policy

Shine provides guidance to help organisations develop or strengthen a clear, actionable mental health policy.

A strong policy ensures:

  • Consistency in approach
  • Fair and transparent processes
  • Clear support pathways
  • Alignment with Irish equality legislation

This creates a foundation for long-term workplace support for employees.

 

Step 3: Staff Training and Awareness

Mental health awareness is everyone’s responsibility.

Shine delivers interactive workshops for staff that focus on:

  • Understanding mental health in the workplace
  • Reducing stigma
  • Promoting open conversations
  • Supporting colleagues appropriately

Organisations may also engage with Shine’s Green Ribbon campaign and invite Shine Ambassadors to share lived experience perspectives. These sessions help humanise the conversation and deepen understanding.

 

Step 4: Empower Mental Health Champions

Champions help maintain momentum.

Organisations are encouraged to develop a visible network of trained Mental Health Champions across departments. Champions:

  • Promote awareness day-to-day
  • Encourage open dialogue
  • Challenge stigma when it arises
  • Support colleagues in seeking appropriate help

A strong Champion network embeds mental health support in workplace culture.

 

Step 5: Engage Your Wider Network

Cultural change does not stop at the office door.

Organisations are encouraged to publicly demonstrate their commitment to mental health awareness and support. This may include:

  • Participating in the Green Ribbon campaign
  • Sharing internal initiatives externally
  • Encouraging sector-wide conversations

This reinforces leadership and extends positive impact beyond the workplace.

 

Step 6: Achieve Shine Workplace Accreditation

Organisations that complete the programme receive:

  • Shine Workplace Programme certification
  • Digital accreditation assets
  • Recognition on Shine’s website

Accreditation signals a tangible commitment to mental health in Irish workplaces and positions your organisation as a leader in reducing stigma.

 

Workshops and Training Details

Duration: 2 hours (including a short break)
Format: In-person (maximum 30 participants) or online (maximum 20 participants)
Minimum attendance: 8 participants

Up to three workshops per organisation are funded by the National Office for Suicide Prevention (NOSP). Additional workshops can be arranged to support wider rollout.

Workshops cover:

  • Understanding mental health and mental illness
  • Addressing stigma
  • Creating psychologically safe workplaces
  • Signposting appropriate supports

 

Certification Requirements

To become a Shine-accredited workplace, organisations must:

  • Train a proportion of senior and management staff
  • Develop and implement a mental health policy
  • Establish a network of Mental Health Champions
  • Conduct pre- and post-programme surveys
  • Submit an action plan demonstrating engagement

Shine provides ongoing support throughout the process to ensure meaningful implementation rather than a tick-box exercise.

 

Supporting Employees in Practice

The Workplace Programme complements existing organisational supports such as:

  • Employee Assistance Programmes (EAPs)
  • Occupational Health services
  • HR-led wellbeing initiatives

Together, these measures provide structured workplace support for employees experiencing mental health difficulties.

 

Reasonable Workplace Adjustments

Under Irish equality legislation, including the Employment Equality Acts, employees experiencing mental health difficulties are entitled to reasonable accommodation where appropriate.

Examples may include:

  • Adjusted working hours or duties
  • Phased return to work
  • Time off for medical or counselling appointments

All adjustments are agreed in consultation with the employee and aim to support recovery while maintaining dignity and fairness.

 

Practical Guidance for Managers

Managers can make a significant difference by:

  • Holding respectful, private conversations
  • Listening without assumptions
  • Offering practical supports and flexibility
  • Maintaining appropriate contact during sick leave
  • Modelling openness and non-judgement

These actions strengthen employee mental health in the workplace and reinforce a culture of trust.

 

Immediate Support

If someone requires immediate emotional support, Samaritans are available 24 hours a day at 116 123 (free and confidential).

In an emergency, call 112 or 999.

Get Started

By joining the Shine Workplace Programme, your organisation can:

  • Strengthen employees’ mental health and wellbeing
  • Reduce stigma around mental illness
  • Build psychologically safe teams
  • Demonstrate genuine leadership in mental health support in the workplace

To learn more, contact:
workplace@shine.ie

Frequently Asked Questions

Can the programme be adapted for different sectors?
Yes. The Shine Workplace Programme can be tailored for small, medium or largeorganisations across public, private and voluntary sectors.

Can you support remote or hybrid teams?
Yes. We provide online workshops and guidance to help organisations maintainengagement and mental health awareness in hybrid environments.

How often should mental health initiatives be reviewed?
We recommend reviewing policies, training and engagement annually to ensurethey remain effective and relevant.

Can Shine help measure impact?
Yes. Pre- and post-programme surveys help organisations track changes inawareness, confidence and workplace culture.

Are there supports for employees returning from long-termleave?
Shine provides guidance on phased return plans and supportive reintegrationpractices.

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Media Policy and Research

Shine’s Media Programme uses insights gathered through our media monitoring, research, and lived experience panels to advocate for both national and international policy changes in mental health reporting.

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Shine is a mental health support organisation based in Ireland

The Rosalynn Carter Fellowship for Mental Health Journalism in Ireland

Founded in 1996, the highly competitive Rosalynn Carter Fellowship for Mental Health Journalism awards yearlong, non-residential fellowships to journalists from the United States, Colombia, Qatar, and the United Arab Emirates to report on a mental health topic of their choice. In 2023, Shine’s Headline programme, in partnership with the Carter Center, proudly announced the rollout of this prestigious fellowship in Ireland through the Rosalynn Carter Fellowship for Mental Health Journalism in the Republic of Ireland.

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Mental Health Media Awards

Shine works closely with the media to promote responsible and accurate reporting on mental health. Through guidance, training, and collaboration, Shine helps journalists and media professionals understand the impact of stigma and misinformation while encouraging coverage that is respectful and informed.

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Media Training and Upcoming Courses

For information on media training and upcoming courses click here.

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Shine is a mental health support organisation based in Ireland

Six-Step Workplace Pledge Programme

By pledging to become a Shine workplace, your organisation is making a commitment to completing the six steps of the workplace programme.

To receive a programme certificate, organisations must complete an action plan and progress through each of the six-steps.

The action plan is a statement of the organisation’s intent to work towards creating an open culture around mental health in the workplace and to reduce the stigma associated with mental health problems.

Our Six-Step Workplace Pledge Programme consists of the following steps:

Managerial Level (Address the needs of the organisation at managerial level)

1. Train management: HR, senior leadership and line managers take part in our workshops exploring the topic of mental health and stigma
2. Develop a mental health policy: Develop a mental health policy and implement it across the organisation.

Staff-wide (Embed an open culture towards mental health across your organisation)

3. Train & inform staff: Host training & events for mental health awareness, Green Ribbon campaign, wellness workshops, and Shine Ambassador talks
4. Empower staff champions: Nominate, train and support staff champions to promote wellness and challenge stigma in the workplace.

 

Public engagement (Make it official that you are a Shine Green Ribbon workplace)

5. Engage your network: Encourage everyone across your organisation to promote mental health awareness with your external network
6. Earn your certificate: Your organisation will then become an accredited workplace with your name and logo displayed on our organisation’s website, and your own digital assets to use to tell others about your achievement.

for more information about the Shine Workplace Programme
email: workplace@shine.ie

See here Shine Workplace Programme FAQs:

Shine Workplace Programme FAQs

Workplace Resources and Support Services

We have developed resources to support this programme. To check them out visit our publications page here.

Within your own organisation: Contact your organisation’s HR or Occupational Health department to get information on internal supports available such as Employee Assistance Programmes (EAP) which can provide confidential support on a number of items such as financial, family, health and legal matters.

For immediate support please call Samaritans’ 24-hour helpline: 116123

Information for Employees

Getting support from your employer:

If you are finding work stressful or are having difficulties due to a mental health challenge, then your employer should be able to offer you support. Under equality legislation, employers are obliged to take appropriate measures so that employees who have a disability, including people with experience of a mental health problem, can access, participate and advance in employment.

Examples of reasonable accommodation:

·      Adjusting working hours.

·      Adjusting tasks.

·      Providing time off to attend counselling/medical appointments.

·      Phased return to work after someone has been on sick leave.

All measures should be taken in consultation with the employee and should be reasonable for the organisation.

You can find more information in the downloadable PDF leaflet ‘Equality and mental health: how the law can help you’

Information for Managers

What a manager can do to support someone who may be experiencing a mental health problem:

  • Take time to talk to the person privately: Ask them if something is wrong but take your steer from them.
  • Be honest in assessing the employee’s recent performance.
  • Don’t make assumptions on what someone can and can’t do.
  • Ask the person what would help them at work: Find out what reasonable accommodation means and what the law says.
  • Treat them with respect (in the language you use and the attention you give to them) and act as a model to encourage other colleagues to do the same.
  • Be aware that changes, restructuring or the risk of redundancy can be particularly difficult for some employees.
  • Suggest that the individual asks for advice from their occupational health advisor or contact any support services the organisation uses i.e the company’s Employee Assistance Programme (EAP).
  • Keep the dialogue going (even if a person is on sick leave).

Organisations that have signed up to the Workplace Pledge

Get Support
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Organisations that have signed up to the Workplace Pledge

South Dublin County Partnership
South Dublin County Partnership
South Dublin County Partnership
South Dublin County Partnership
South Dublin County Partnership
South Dublin County Partnership
South Dublin County Partnership
South Dublin County Partnership
South Dublin County Partnership
South Dublin County Partnership
South Dublin County Partnership
South Dublin County Partnership
South Dublin County Partnership
South Dublin County Partnership
South Dublin County Partnership
South Dublin County Partnership
South Dublin County Partnership
South Dublin County Partnership
South Dublin County Partnership
South Dublin County Partnership
South Dublin County Partnership
South Dublin County Partnership
South Dublin County Partnership
South Dublin County Partnership
South Dublin County Partnership
South Dublin County Partnership
South Dublin County Partnership
South Dublin County Partnership
South Dublin County Partnership
South Dublin County Partnership
South Dublin County Partnership

What our clients say about us

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Support was always there

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Jane Doe

Workplace Programme was excellent!!

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John Doe

Shine are the best!!

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