Email Support

If you would like to access information and support by email you can contact our counselling service by email at or by using the form below.

Emails are responded to within 24 hours  Monday to Friday (except bank holiday Mondays). Reasons to email include but are not limited to the following:

  • Emotional Support
  • Information and support for a recent diagnosis
  • Relapse prevention
  • Information and support for families and friends of people with self-experience
  • Seeking access to group and individual support.

If you think you might benefit from confidential emotional support then Shine is here for you.

Emails received by are viewed and responded to by trained psychotherapists.


Data Protection

Please refer to Shine’s Privacy Statement relating to your Data Protection rights.


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