Resource Centres & Waterford Discovery Hub

COVID 19 Service Update 10th August 2020
Shine Services

We will begin to offer face to face appointments. We ask your patience in this, staff will contact you locally to arrange. We will also continue to provide support by phone, e-mail, text or video conference.
In response to Covid 19 and for your comfort and possible return to accessing supports from our buildings, we have made changes to our buildings and put in new health and safety practices.
For those who may wish to meet with us in person, we ask your support and participation in the following:
• Completing a short and confidential health questionnaire with staff before you attend for your appointment
• Following respiratory and hand hygiene etiquette. We will have hand sanitiser, tissues and bins for your use and comfort
• Following our no handshake policy in place and adhering to the two metre distance rule.

We have also put in place Contact Tracing and Covid-19 cleaning systems.

To support us all in these new practices, we have information posters on display.

The safety and well-being of the people who use our services is of the utmost importance to Shine. We will continue to review the situation and adhere to all Government recommendations during this time.

Resource Centres

The Shine Dublin Resource Centre and the Shine Cork Resource Centre provide information, support and educational and training opportunities for people experiencing mental ill health. The resource centre teams work in partnership with local mental health teams to provide a community and person-centred approach to recovery.

Our resource centres are based on the principles of co-operation, conversation, partnership and empowerment. Members are the most important stakeholders. The day to day operations of the centres depend on their involvement.

All members are encouraged to raise issues or make suggestions about the activities, policies, procedures and the running of the centres through a weekly members forum.

Every week, activities like these happen at the resource centres:

  • Provision of information and advocacy (e.g. training, employment, housing, rights and entitlements, services and supports)
  • Skills development through participation (e.g. administration, reception duty, facilitation skills)
  • Access to resources (e.g. training and meeting rooms, computers and internet)
  • Group support and one to one support
  • Creative groups (e.g. art classes, creative writing)
  • Training and education courses (e.g. Taking Control course, stress management, health and nutrition, mindfulness, WRAP, yoga)
  • Social outings
  • Networking with local community services and supports (e.g. housing clinics, mental health teams, VEC)

Waterford Discovery Hub

The Waterford Discovery Hub is a centre of excellence and recovery hub that acts as a resource for people with self- experience of mental ill health and their families.

The purpose of the centre is to provide time and space for each individual to build on their strengths and develop the understanding and skills they need to navigate life’s issues.

The services provided here include:

  • one to one meetings with both people with self-experience of mental ill health and their family members
  • support groups
  • workshops
  • special projects
  • information
  • support

We recognise the importance and benefit of the shared experiences and learning within peer groups and between different stakeholder groups; i.e. service users, families and supporters and health professionals.

Shine Discovery  works collaboratively with the community, voluntary groups, the Health Service Executive and other statutory organisations, with the aim of providing a recovery oriented service to people with self experience of a mental health difficulty.

Your Personal Discovery Map

At the Discovery Centre, you will be invited to form your own unique Personal Discovery Map.

Moving from feeling/perceiving to knowing and discovering is aided by discussing, questioning and stating. The map is devised to guide you in doing this, to discover your strengths and resilience that you can harness into your own recovery plan.

You will be encouraged to use techniques such as reflective thinking, exploration, examining evidence, clarifying your own experience and coming to a conclusion.

The Shine Discovery building will also make space available for other groups in the community to deliver programmes or workshops which promote  the concept of recovery and discovery to both people with self experience of mental ill health and their supporters and family members.

Want to get in touch with your nearest centre?


13 Belvedere Court

Dublin 1

Tel: 01 8601620


14A Washington Street West


Tian Herbert (Coordinator) 086 8525147

Aisling Foley 086 4185068

Alessandra Bertone 086 032 7713


1/2 Barronstrand Street

The Quays


Martin Matthews (Coordinator) 086 8525562

Sinead Heffernan (Tues to Thurs) 086 7700246

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